Finding out your car was towed is stressful enough without wondering whether the tow was even legal. Missouri law gives vehicle owners specific rights when it comes to non-consent tows, and knowing them can save you time, money, and frustration.
What You're Entitled to Know
- Where your vehicle was taken and the name of the towing company
- An itemized invoice showing the tow fee and any storage charges
- The reason your vehicle was towed, whether from private property or at police direction
- A clear, posted price list at the storage facility for retrieval fees
Non-Consent Tows From Private Property
Missouri regulates tows from private property (like an apartment complex or shopping center lot) fairly closely. Property owners generally need posted signage stating that unauthorized vehicles will be towed, and the towing company must be able to produce documentation showing the tow was properly authorized by the property owner or manager.
Getting Your Car Back
You have the right to retrieve your vehicle during the storage facility’s posted business hours by paying the applicable fees, and to receive an itemized receipt. If you believe the tow was not properly authorized, you can dispute it — keep any paperwork and photos as documentation.
Frequently Asked Questions
Can I get my car back the same day it was towed?
Usually yes, as long as you go during the storage facility’s posted hours and can pay the fees due.
What if I think my car was towed illegally?
Document everything — photos, receipts, and signage (or lack of it) — and you can dispute the tow with the property owner or towing company.
Do I have to pay before I can even see my car?
Generally, yes — storage facilities typically require payment of fees before releasing the vehicle, which is why keeping documentation of any dispute is important.
Need a towing company that operates transparently in St. Charles County? 24 Hour Towing St. Charles MO provides clear pricing and paperwork every time. Contact us at 636-736-0686.